Last Updated: September 24, 2026
Thank you for shopping with natch 1972 shop at maison vérité!
Because our products are made to order, please review the following shipping information carefully before placing an order.
order processing
All products are produced after an order is placed.
Typical production time is 2-7 business days, although processing times may be longer during holidays, peak shopping seasons, or periods of high demand.
You will receive a confirmation email once your order has been placed and a separate notification when your order ships.
shipping time
Estimated shipping times after production are:
United States
Standard Shipping: 3-7 business days
International Orders
Typically 10-30 business days depending on destination and customs processing.
Please note that delivery times are estimates and are not guaranteed.
shipping costs
Shipping costs are calculated at checkout based on:
Destination
Order size
Product type
Shipping method selected
Any applicable shipping fees will be displayed before purchase is completed.
tracking information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become active.
delays
While we strive to meet estimated delivery times, delays may occur due to:
Weather conditions
Carrier disruptions
Customs clearance
High seasonal demand
Other circumstances beyond our control
We are not responsible for carrier-related shipping delays once an order has been transferred to the shipping provider.
incorrect shipping addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and the order has not yet entered production, please contact us immediately.
If an order is returned due to an incorrect address provided by the customer, additional shipping charges may be required before the order can be reshipped.
lost or stolen packages
Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.
If you believe your package was stolen, we recommend:
Checking with household members and neighbors
Contacting the shipping carrier
Filing a claim with the carrier when applicable
damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
Please include:
Your order number
A description of the issue
Clear photographs of the item and packaging
Eligible claims may qualify for a replacement or refund.
international orders
International customers are responsible for any:
Customs duties
Import taxes
VAT
Additional fees imposed by local authorities
These charges are not included in the product or shipping price unless otherwise specified.
contact us
Questions about shipping can be directed to:
natch 1972 shop at maison vérité
Email: inquiries@themaisonverite.com
Website: themaisonverite.com